This Cancellation & Refund Policy outlines the terms under which you may cancel a booking or request a refund for services purchased through our Platform.
Cancellations will only be considered if the request is made within 10 days of booking the service.
Cancellation requests may not be accepted if the service provider has already confirmed the booking or initiated necessary arrangements.
In such cases, cancellation may still be possible, but subject to applicable cancellation charges.
If you request a refund within 10 days of receiving your booking confirmation or travel package, and the package has not been availed, you are eligible for a full refund excluding taxes.
Any taxes or fees already paid to government bodies or third-party vendors (e.g., booking fees, service taxes, etc.) will not be refunded.
If a refund request is made after 10 days of confirmation or delivery, no refund will be issued under any circumstances.
If any part of your travel package does not meet the expectations outlined at the time of booking, you must contact our customer support team within 1 day of service initiation.
Complaints will be reviewed, and any compensation or resolution will be provided at our discretion after verifying with the service provider.
For services that include third-party arrangements (e.g., hotel stays, guided tours, etc.), refunds and cancellations are subject to the respective provider’s terms and conditions.
Approved refunds will be processed by AhangerHOBO within 3 business days from the date of approval.
